FAQs

Ticket Types

There are no refunds of tickets for the exhibit. Tickets are available online and directly at the box office on the day of the exhibit (subject to availability). VIP Tickets Include Priority access and admission Cushion rental Limited edition poster VIP souvenir laminate Flexibility to arrive +/- one hour of your time – subject to …

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Location, Parking & Transit

Location The original Immersive Van Gogh will be coming to Lighthouse Artspace, located at 4301 N Scottsdale Road, Scottsdale, AZ 85251 (Corner of N Scottsdale Road and E 5th Avenue), Lighthouse Artspace will be transformed into an unforgettable art experience where the art of Vincent van Gogh will come to life around you. Renowned for transforming venues into …

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About Immersive Van Gogh Phoenix

From creators of the blockbuster show in Paris seen by over 2 million visitors and still wowing crowds in Toronto, the premiere of the Immersive Van Gogh Exhibit will bring the art of Vincent to life in Phoenix. Experience art like never before – lose yourself in 500,000 cubic feet of flawless projections animating Vincent …

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I want to change the name on my tickets

The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

I want to upgrade/downgrade

Please contact us at ticketing@vangoghphx.com to upgrade your tickets prior to arrival. Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

I need to reschedule

To reschedule your tickets, please visit our Change Of Date Request page. Dates and tickets are subject to availability. Requests must be made a minimum of 24 hours prior to your scheduled attendance time. Please note there is a $4.99 rescheduling fee per VIP & Premium ticket, and a $9.99 rescheduling fee per Basic ticket. …

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Exhibit Hours

Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the start time of last entry time of the day.  For entry time please see the ticketing calendar when you click BUY TICKETS

COVID-19 Update

Safety is our number one priority for all guests attending Immersive Van Gogh Phoenix. We’re proud to be operating an experience where it is safe to GOGH. To ensure your safety, and based on guidance from the CDC and other government agencies, our walk-in exhibition will operate with enhanced safety measures including: • Touchless hand …

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